Terms & Conditions

1. Who you are contracting with

The Signscape service is provided by Signscape ("we", "us", "our"), trading as Signscape (signcodesmadeeasy.com). By creating an account, subscribing or using the service you are entering into a contract with us. You can reach us at support@signcodesmadeeasy.com.

2. Acceptance of these terms

By creating an account, purchasing a subscription, or continuing to use Signscape you agree to these terms. If you are using Signscape on behalf of a company or firm, you confirm you have authority to bind that organisation. If you are using it as an individual, you confirm you are of legal age to enter into a contract.

3. What Signscape provides

Signscape is a subscription screening tool for signage regulations. Based on an address and sign type you enter, it returns indicative allowed sign sizes, height limits, likely permits, wind load requirements, setbacks and historic district considerations, plus exports (PDF, CSV, XLSX) and a guided permit wizard.

Signscape output is screening information only. It is not legal advice, engineering advice, or a permit determination. You are responsible for confirming every requirement with the authority having jurisdiction and, where required, a licensed design professional before relying on it.

4. Your account

• You must provide accurate registration information and keep it up to date.
• You are responsible for keeping your login credentials confidential and for all activity under your account.
• Tell us promptly if you believe your account has been accessed without authorisation.

5. Licence and permitted use

Subject to these terms and your active subscription, we grant you a limited, non-exclusive, non-transferable right to use Signscape for your own business or professional projects, within the limits of your selected plan.

6. Misuse and restrictions

You must not:

• use Signscape for any unlawful purpose, or in breach of applicable regulations;
• engage in fraud, spam, or misrepresentation of Signscape output as an official determination;
• infringe intellectual property or other rights of any person;
• interfere with the security or integrity of the service, including malware, probing, penetration testing without consent, scraping, or automated bulk extraction of data;
• reverse engineer, decompile, resell, sublicense or redistribute the service or its data;
• circumvent technical limits, plan quotas, paywalls or access controls, or share credentials outside your organisation.

7. Intellectual property

We retain all ownership and intellectual property rights in the Signscape service, including its software, rules engine, compiled jurisdiction data, exports templates, documentation and branding. Nothing in these terms transfers ownership to you. Underlying municipal and state codes remain public documents; our compilation, structuring and presentation of them is ours.

8. Your content

You keep ownership of the addresses, project details and other content you enter. You grant us a limited licence to host and process that content solely to provide, secure and support the service.

9. Service level and accuracy

We aim for a reliable service but do not guarantee that Signscape will be uninterrupted, error-free, or that regulatory data is complete or current for every jurisdiction. Codes change frequently and some results are derived from statewide or model-code baselines. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Payment, billing and subscriptions

Subscriptions are billed monthly in advance for the plan you select. Payment, billing, invoicing, tax, cancellation and refund mechanics are handled by our reseller Paddle and are governed by the Paddle Buyer Terms. Your subscription renews automatically each period until cancelled. Refunds are covered by our Refund Policy.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

11. Suspension and termination

We may suspend or terminate your access where:

• you materially breach these terms;
• payment fails or your subscription is unpaid;
• there is a security, fraud or chargeback-abuse risk;
• there are repeated or serious violations of our acceptable use rules.

You may cancel at any time; access continues until the end of the period you have already paid for. After access ends you may request an export of your saved project data for 30 days, after which we may delete it.

12. Liability

To the fullest extent permitted by law, our aggregate liability arising out of or in connection with the service is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect, consequential or special damages, including lost profits, lost data, project delays, permit rejections, rework or loss of goodwill. Nothing limits liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded by law.

13. Indemnity

You will indemnify us against claims arising from your content, your unlawful or non-compliant use of the service, or your breach of these terms.

14. Changes to the service or terms

We may update the service and these terms. Material changes will be notified in the app or by email before they take effect; continued use afterwards constitutes acceptance.

15. General

• Governing law and courts: the jurisdiction in which the seller is established.
• You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets.
• Neither party is liable for delays caused by events beyond its reasonable control.
• If any provision is unenforceable, the remainder stays in effect.